In order to access your user account for services such as requests and renewals, you will need your user number and a password. Login



One-time password

You will be given a one-time password at registration or via email. You need to change this password within 4 weeks, otherwise your account will be locked. Change your one-time password.



Forgot password

You can change your password at any time by logging in to your user account with your user number and password.

If you have forgotten your password, you can ask for a temporary password, which will be sent to your email account along with instructions on how to proceed. The temporary password expires after 24 hours.

Note: If an email delivery is not possible, please contact a member of staff at the library's service desk or call 0381 498 8640.



Password Recommendations

We recommend passwords containing:

  • at least 8, but no more than 12 characters
  • at least 2 lower-case characters and 2 numbers
  • no personal data, including user numbers or part thereof
  • no words from the dictionary, including dialect or slang.

Adding a number to a word or a keyboard sequence does not make it safer!